What do I need to know before hiring a spa director?

The boom in the spa industry in North America has created a demand for spa management professionals. Training and certification have become hot industry topics. Guidelines for industry standards are being created by many organizations, which has led to the development of higher quality training opportunities and staff.

In addition to certification, look to your human resources or hiring department for assistance. If theses services are not available, consider a screening process similar to an employment agency. Criteria should include - but not be limited to - verification of past employment, confirmation of education and technical skills and background checks. Careful attention to these details during the resume or application review can quickly bring forward an applicant that best suits your organization and qualifies for an interview.

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